Never had a problem with this modem I installed last year until now. The way I’m plugged in is first of all I have Dial-Up. I have one line from the back of the computer to the phone wall plug, and the other to my phone…
I was online earlier in the day and logged off and only listened to music on the computer. Later on in the day when I tried to log back on,it told me I could not find a connection/modem. I went to control panel > Phone and Modem, and it stated the device was working. I picked up the phone and there was no dial tone. I unplugged the two telephone line from the computer and plugged them back in…still did not work.
I tried this phone in two other rooms and it worked just fine. The cords are good too.
I uninstalled the modem form the ADD/Remove hardware, then I shut down the computer, pulled the power cord,pulled the Modem PCI out, and plugged it back in, installed the software from the disc. It worked.
Hmmmmm…It seems every time I restart the computer, I then get a dial tone and it works. But if I’m idle listening to music and want to get online, there is no dial tone.
What could this be? Do Modems seem to crash like everything else? Thank you.