Missing Files

OS Windows XP Professional
Dell Inspiron 6000
Burner - Sony DW-D56A PDS7
Media - BENQ 8x DVD+R 4.7GB Data
AnyDVD 5.4.1.1 (full version)
CloneDVD 2.8.5.1 (trial version)

I just made a copy of the DVD Constantine I bought, tried to play it on the DVD player (TV) it said I had no disc, tried to play it on my Dell and nothing…

I also noticed where it stores the temporary image, it’s missing some files on the root of the DVD. These files are present on the original DVD but not the copied version…

Were do I start to troubleshoot the problem? I am reading all the posts regarding the DW-D56A but no real solution…

So I need to see if it’s hardware, software, media, etc…

Thanks for any info…

@ hxman,

Suggest viewing the below Forum link which provides a detail AnyDVD-CloneDVD user tutorial. This tutorial provides step-by-step details to properly use the AnyDVD-CloneDVD software program.

http://club.cdfreaks.com/showthread.php?threadid=72022

Best Regards,
bjkg