Microsoft replaces part of its paid Xbox support team with volunteers


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Originally published at: https://www.myce.com/news/microsoft-replaces-part-of-its-paid-xbox-support-team-with-volunteers-84364/

Earlier this month, Microsoft laid off twelve people that were part of the Xbox support team. According to two sources affected by the layoffs, the tasks of the team have been partly taken over by volunteers which were previously trained by the laid off team.