Message - "no cd inside" ," please put a empty cd "

i have tried to burn cd and dvd , but the programm told me there is no cd inside. But i have one in it. I tried cd and dvd , all cant read. But if i open with explorer , it works. whats wrong with the programm? do i need to configure something? :confused:

Have you installed the Alcohol software or any other software that has an option to hide CDR or DVDR media? If you have, disable the option to hide this type of media and your problem will go away.