I've heard nothing but good about buying online at rima.com
Yep, their reviews tell of highly satisfied customers. I've looked at them briefly and their prices are close to what Meritline sells for. Price was, after all, the first reason I considered Meritline. I'm willing to pay a little bit more to rest assured that my order will be properly handled from start to finish. Based upon the reviews of Meritline, I just see too much of a risk.
I've dealt with dealers on other types of products who were like this and it's not an experience I'd care to repeat - very, very frustrating.