I recently formated a friends hard drive only to discover that after reinstalling windows me her 12 maxx 1032 was only being detected as a CD-Rom not CD-RW. After checking on the Memorex US website (the UK site and technical help staff are as helpfull as a chocolate tea pot) I discovered that the software that came with the drive corrects this problem. The problem being that my friend no longer has this disk. I have noticed from the various posts on here that the 12 Maxx 1032 may actually be a Lite-on Drive and they mention firmware updates. My questions are as a complete novice at this are
1/ how do i find out what firmware the drive has now
2/ Will updating the firmware get Win ME to detect this drive as a CD-RW
3/ STUPID question I now but how do I update firmware.
4/ or has some kind soul got the original software for this drive that is available for download.
I know that this subject has probably been done to death and I probably sound a complete moron but im at my wits end and my friend isnt too happy with me too.