Memorex 530L-V1 Internal - tray jam

[qanda]This question is published in the hardware section for the Memorex 20x MRX-530L v1 Internal. Click here to view full specs.[/qanda]When I eject, sometimes the disc comes out of the well and jams the tray halfway out with the disc stuck back inside the plaer. So far no discs have been damaged, but it’s only a matter of time. The player is mounted horizontally and is only a few months old. Anyone know what’s happening and how to prevent it?

Ok, now the player has damaged a disc. The tray is popping out so forcefully that the disc comes out of the well and jams halfway inside the player.

[QUOTE=gneuner;2235651]Ok, now the player has damaged a disc. The tray is popping out so forcefully that the disc comes out of the well and jams halfway inside the player.[/QUOTE]

Sounds like a failure in the the tray motor circuit or gears/tray guide not providing the expected resistance. Short of stretching a rubber band around the computer across the tray to slow it down:bigsmile: or disassembling drive, think its warranty replacement time :).