My daugters Acer labtop always comes up with a message:" Medium error" when a DVD is inserted (I have tried 3 different DVD brands).
It works fine with CD both r/w.
Yesterday it worked fine. I have cleaned the lens.
Talked with Acer hotline that said the drive has to be replaced.
Can I repair it or is it “down the drain”
The drive is a DVD-R/-RW model SD-R6112 ver 1031.