Medion 6486 keyboard problems?!

has anyone had any problems with thier keyboard since purchasing this pc? i seem to be havin a problem where the CTRL button doesnt work and i cant access Task Manager by pressing the shortcut for it “ctrl+shift+esc”

last time this happened i had to do a factory reset which sorted the problem out and now it has happened again

does anyone have any advice on the situation

thanks in advance


have you tried another keyboard (maybe borrowing from a friend)? Or have you tried it with another computer?
This should rule out system issues.


i will try another keyboard 2day, hopefully it sorts out the problem