Media Not Inserted Message - Help!

vbimport

#1

When I try to copy a movie in DVDPlatinum it says “media not inserted” when its time for me to put the DVD-R in. I have used both a DVD-R and DVD-RW. Some people on these boards advised me to wait a moment before clicking “ok”. And I did. It still pops up a window saying Media Not Inserted. I have used DVD Decrypter and DVD Shrink with not problems. So I know its not the pc. I have contacted DVDFabs support and all they do is refer me back to you guys or tell me to uninstall and reinstall. Please help. I’m pretty pc savvy but I have know I idea what the problem is this time. Plus I have paid too much money for this program. :slight_smile:


#2

Hi Menzieto. More information please!:slight_smile: OS? Burner model? Which burning engine do you have selected in Common Settings? It can sometimes take 10-15 seconds for the blank disc information to percolate back through everything to get toDVDFab.


#3

Yup, as usual, totally agree with signals.
Also, make certain you have selected SAO in “Common settings” > “Write” > “Write type…”


#4

Why is this?

I’m using the original settings, and have no problems at all . . .


#5

Why what? Why does he agree with me on this? A discerning intelligence.:slight_smile: Why SAO? This selection has solved burn problems for many users. Glad you’re not having any troubles with the defaults.