I have bought several drives online. If you have a problem with Maxtor before 3years of manufacture dat they will overnight you another equal to or larger with a return pick up slip to return the old one. Just have to put up CC number as colateral. I guess now that Seagate has bought them out the service is the same except Seagate is 5 years. I bought a know bad Maxtor on ebay after verifying date and they replaced it with a larger HD. I think those who may have problems with Frys may not have much computer building experience. Best Buy does too much bait and switch so I avoid them.