Matshita dvd-ram uj-831s

hey i have this dvd burner in my laptop and for some reason it won’t burn at 8x dvd+R speeds, only burns at 4x speeds. i have the fujitsu n3510 book and TDK 8x dvd+R media. the drive speeds are as follows: Dual Layer Multi-Format DVD Writer: (8x DVD-R/+R, 2.4x DVD+R DL, 4x DVD-RW/+RW, 3x DVD-RAM, 8x DVD-ROM, 24x CD-R, 10x CD-RW, 24x CD-ROM)

i also am using sonic record now v7.3 and nero v6.6 and they both will only give me 8x, so i’m thinking its the media, but idk maybe i need a firmware upgrade? also i know that its a division of panasonic, but when i google matshita or whatever it comes up with nothing :rolleyes:

You have to contact your Laptop manufacturer to get support for the drive which also includes firmware.
Matshita doesn’t give support - they only sell OEM drives.