I have a Matshita DVD-RAM UJ-811 in an ACER Aspire 1700 and am having a few problems. The drive will burn and play DVDs and CDs, but I can't read any discs i.e. if I insert a disc and open a window to browse the files, there is nothing there. This means that I can't copy any files from a data CD or DVD, install any software or (more importantly) rip any video DVDs.
I've returned the laptop back to ACER and their 'technicians' tell me there is no fault and everything is working OK. There is H101 firmware installed and I have just downloaded the latest, H102, but I haven't got a Scooby Doo (clue) how to install it.
I've read the posts concerning the UJ-811, but none of the problems are similar to mine.
Does this problem ring any bells with anyone, is it a firmware problem, cause if it isn't I don't want to arse around installing a new version if it's not necessary. I'd apperciate any feedback,