Matshita DVD-RAM SW-9585 Problems

I am having a problem with my Matshita (Panasonic-made) DVD-RAW SW-9585 drive on Roxio. I have entered the properties of the drive on My Computer and made sure that burning is enabled, but my Roxio Easy CD/DVD Creator 6 is not picking it up.

It has worked before on previous machines but ever since I put in my new hard drive, it hasn’t been able to recognize it.

Is this a common problem? I would really appriciate some help!

Thanks!

Bill

Update the software.

I updated the hardware and software. I did the Roxio Easy CD/DVD Creator 6 downloads as well as a driver that I found for my drive.

Still doesn’t work…

Any more advice?

You updated the hardware ---- how??

I found a so-called driver on the net for it. It didn’t work before or after I did that.

What is weird is that until I had to format my old hard drive, it was working perfect, no hardware or software updates.