I've successfully backed up about 10 or 11 of my dvds and haven't had any problems with 1-Click DVD Copy...that is until I tried to back up the Matrix. I get an error message "the drive doesn't seem to contain a dvd". Hmmm...I know there is one there and so far it's the only one it can't copy. I'm at a complete loss. I have no other software running except DVD43. I've disabled my antivirus progam and everything else I can possibly think of. Any suggestions would be greatly appreciated.