I have an external USB2 burner under the name brand Mad Dog Megastor 18X which is giving me nothing but headaches. Upon initial installation, Win XP SP2 recognized the drive but the burner would intermittently go AWOL where it is not recognized by my PC. Device manager always tells me that something is wrong with the driver and also mentions CYPRESS which has something to do with the enclosure, I guess!
At any rate, uninstalling and re-installing over and over (sometimes it took me hours to sit at my desk and do this tedious task over and over again) will make Mad Dog recognizable again as a drive by WinXP. I notice that if the unit is left overnight thus cooler during the re-install session, chances of success would be greater.
Sorry about the lengthy post but if anybody more knowledgeable than I am could offer insights and advices, I would greatly appreciate it.
P.S. I tried to call Mad Dog service rep but none of the phone numbers I was provided worked. They were all disconnected and not in service. What gives ????