MacX DVD Ripper Pro - Crashes Every Time

vbimport

#1

Hello,

I was hoping someone could help me. Every time I click the big blue “Run” button to start ripping a DVD, MacX DVD Ripper Pro crashes. Every single time and almost immediately. I’ve tried different output formats, different discs, tried having “Safe Mode”, “Use High Quality Engine”, and “Deinterlacing” checked and unchecked and nothing works.

Can anyone help?

I’m running Mac OS X El Capitan 10.11.2 and MacX DVD Ripper Pro 4.6.0 (20151012).

Any help would be greatly appreciated. Thank you!


#2

Hi Eagle,

This is Monica, official support from Digiarty software. Sorry that I saw your post just now. Could you use MacX DVD Ripper Pro normally now?

If the software still keeps crashing, please contact support@macxdvd.com with the log file, and then our support team could do better analysis for you and help you solve the issue as soon as possible.

Sorry again for the inconvenience caused.

Monica