OK, this is my work PC, a Compaq EVO and it has a DVD player drive that also writes CDs (not DVDs). Anyway, I got a promotional DVD from one of our vendors and popped it in thinking it would autorun and I could watch the piece. Nope, nothing happened So I click on Windows Explorer and realized the drive letter wasn't showing up in the list. I then go to control panel and the drive is listed, properties indicate its working OK. Then I click on MY Computer and the drive isn't there either.
BTW, I go into Device Manager and the drive is shown, but with an exclamation noting it isn't working. I did the MS Windows update for a "driver" and it says the correct driver is already installed. I'm using Windows 2000 on this machine. After Googling around for an answer... I did notice that several similar problems showed up when users deleteted iTunes... and I did delete iTunes a week ago. So I reinstalled iTunes and rebooted... nothing has changed. Still no DVD drive .
I use this PC but confess to hardly ever using the optical drive. I'll keep messing with it, but if anyone is laughing and wondering why I didn't check "XXXXX" please clue me in... I'm very humble.