Lost dvd and cd devices




I get the following error message when trying to burn a DVD:

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41).

How do I resolve this problem and any ideas as to what the cause is?

Help and thank you,



Hi and Welcome!

you may please try this:

  1. Uninstall the device from device manager and reboot.
  2. Have a look at these MSKB articles: