Don't worry about the hack, I don't think they care that much unless Hollywood get on their back in the future. In all likelihood, it wasn't the hack that did in the 5007.
Do a warranty claim RMA if you can (you pay postage) or better yet: return to the dealer . It is always good to buy from a reputable retailer such as Walmart/Sams or Costco in the USA. In the UK, I read the retailer have to take it back within a year.