OK, first we'll go through the basics.
What burning program are you using? Nero? Make sure it's fully updated.
Other things to check:
Is DMA mode on?
Go to the device manager (My Computer -> right-click/properties -> hardware tab -> device manager) and check that DMA mode is enabled on your IDE controller's channels. Go to IDE ATA/ATAPI Controllers and right-click on Secondary IDE Channel, properties, go to the advanced tab. Transfer Mode should be set to "DMA if available" and it should say something about Ultra DMA Mode 2 or 5 or similar in the field below.
If it isn't set to DMA (says something about PIO for example) pull the drop-down box down, select DMA if available, click OK and restart your computer, then check again.
Is the Windows burning service running?
Go to Control Panel, Administrative Tools, Services. In the list find the IMAPI CD burning COM Service. Right-click, properties. Click "Stop", pull down the "Startup Type" box and choose "Disabled" and click apply/ok. You'll no longer be able to drag files on to a CD in Explorer and burn them, but this solves lots of burning-related problems.
Are you using an 80 Wire (Ultra-DMA compatible) IDE cable?
This is key with today's high speed burners, as they push a lot of data and need the extra bandwidth. If your drive is in PIO mode and will not change to DMA mode it may be because the cable you're using does not support it.
Have you checked the connections on the drive and motherboard and tried another cable?
If not do this now. The freezing when you click on the drive leads me to believe that it's either some kind of driver conflict or an improperly installed drive.
Do you have the latest drivers for your motherboard/chipset?
Look up your motherboard model on the manufacturer's website and download the latest chipset drivers for it. Also update your video and sound drivers.
If none of the above helps, please give us more information about your machine/OS/etc. There are a few more things that may work.