I ordered a “Lite-on SHW-1635S / 16x8x16x DVD+RW / 16x6x16x DVD-RW / 8x DVD+R DL / 4x DVD-R DL / 48x24x48x CD-RW / Black/Beige Faceplates / Internal / DVD Writer with Software (L12-1068)” from Tiger Direct on 12/24/2005 for $54.99 with a $25.00 rebate.
On 12/30/2005 I received a “Lite-on SHW-160P6S” instead of the â€œLite-on SHW-1635S" that I originally ordered. I contacted Tiger Direct immediately (on hold for 45 minutes before I got to a live person) and advised them that the drive was incorrect and they shipped me a “Lite-on SHW-160P6S” instead of what I ordered “Lite-on SHW-1635S”. They then informed that I could return the drive for the correct one, but during the time on the phone the customer service rep advised that if I returned the drive it would be replaced again with the same drive a “Lite-on SHW-160P6S” and the customer service rep tried to explain to me that specs are the same on both drives and that I should just keep the “Lite-on SHW-160P6S”.
Am I going to loose any performance by keeping the “Lite-on SHW-160P6S” vs â€œLite-on SHW-1635S" that was originally ordered? Is the customer service rep from Tiger Direct right about the specs being the same? Is there a performance difference between the two drives? Should I just keep the drive I received and chalk this up a learning experience as it was only the $54.99?
Thanks for the help in advance.