Please answer these questions.
1.Does windows recognize the drive now?
2.Does the tray open and accept the disc, but it just spins and tries to read the disc or what?
3.Does the light blink?
4.Did you reinstall Roxio Media Creator to the latest version?
5.Can you see the drive in Roxio?
6.Did you check your connectors and make sure they have no bent pins and are seated properly?