I have a dell with a LITE-ON LTR-24102M CD drive. I am trying to load the firmware from DELL (4ds3). I have followed their instruction to the letter but when I click on the exe file to run the firmware it just makes a small grey window. And nothing else happens…I have tried rebooting, re-uploading the software from Dell…same result. I am out of troubleshooting ideas and need help.
Q. Can I buy a new drive and put it into this DELL DIM 4500? Is these some proprietary Dell issues that wwill prevent me from doing so?