Well, maybe its just me, but to me quality decreased rapitly after the LTR-52246S series of cd burners (flimsy tray, worse writing quality, decreased life time etc) With the dvd-rom drives the same. Since they introduced the smaller drives (again with flimsy trays) these units are crap compared to the previous drives. I still have my LTR-52327S drive, but i probably get rid of it soon. I just cannot write a cd-rw at a decent enough quality it can actually be read on normal cdrom drives. If i burn the same cd-rw discs with my nec ND-2500 at same speeds it works flawlesly. So imho, the only way that they can recover is to do something about their quality of their products... FAST.