bought this drive from newegg, runs real loud when inserting media, blank or recorded! could hear it clunking around when disc loading for a burn. installed lite-on's smartpack for autoupdate, it notified me had a firmware update, already!!, so dl'd it & tried install but it failed, just said unable to complete. unfortunately it did flash the drive so it became unusable & i rma'd it back to newegg for a replacement, but they were "sold out" so got a refund instead. think i'll go with lg instead for a 24x burner.