I am having a similar issue with XP.
I just purchased EZ DUB, and when I press ‘DUB’… insert a DVD, it attempts to do the image file… which eventually generates an error, and ejects the DVD. I tried this several times, and noticed when it was starting to read… it was reading from CD-ROM… How does one resolve this issue, and be able to make copies of my movies?
I am tired of buying the same kids movie, as my daughter (now 4, but destroyed several from 2-3yo) loves hockey, and has destroyed several of her DVD’s.
Any info is greatly appreciated.