I’m trying to make restore DVD disks for my new HP Pavillion a647c, running XP. When it asks for me to insert a blank DVD, it comes up with an error message that the disk is not blank, even though they are brand new. I was using Fuji DVD+RW and then purchased Sony DVD+RW just in case it was the media - same problem. Tried a couple from each box to be sure - same problem.
I was on the Microsoft knowledge base website a couple of days ago and thought I saw something about a patch to fix this, but now I can’t find it anywheres, so maybe I’m mistaken.
As a side note, a month or so back I was trying to make a slideshow out of our family pictures with Intervideo WinDVD creator - took at least 6+ hours when I went to burn the DVD and then failed in the final stages. I gave up and figured I was just trying to work with too big of a file or maybe the version of Intervideo was garbage since it came preloaded.
I can burn CD’s with this drive and windows ackknowledges that I have a DVD+RW, so I think the set up is correct.
Thanks so much for any support you can offer.