Lite-On drive problems

vbimport

#1

Hey guys,

I have a Lite-On LTD163 and a LTW-401S which I just bought the other day. Both were working perfectly fine till I updated to the latest firmware on the LTW-401s (ESOK) and now both drives don’t work! Under device manager they are both listed with a yellow exclamation point and the message in the Device status is “Windows cannot start this hardware device because it’s configuration information (in the registry) is incomplete or damaged. (Code 19)”

Any help solving my problem would be very greatly apperciated :slight_smile:


#2

uninstall them (remove or uninstall depending on os)
and then reboot and let them be redetected


#3

uninstall them (remove or uninstall depending on os) in device manager
and then reboot and let them be redetected


#4

Did the uninstall and they were redeceted with the same problem :frowning:


#5

well i guess to avoid a format we will try one more way.
what is the os of the computer?


#6

The system OS is XP


#7

first try uninstalling your ide controllers in device manager

after that it is registy editing time and you need to backup before we go that far.