Hi, I have been having an issue with getting my CD/DVD burner to burn using the Window Media Player 11. It kept saying I needed to connect a burner but I already had one that came with the computer. It is the Lite-on CD/DVD +RW SOHW 802S model. I uninstalled it and reinstalled it with the helpful advice from the HP tech in USA, and it is now working again yayyyyyy. Thought others might like to know if they have the same problem.