Can anyone please give me some advise on Lite On Burners.
From what I can gather the Lite On LTR-24102B
is the !BUDGET! Burner of the moment
Does the Lite On LTR-32123S do everything the
LTR-24102b do? (is it exceptionally good with Clone Cd).
I choose Lite On not for the price but for the fact that I have had BAD experiences dealing with Plextor Service in Australia, (owing to there 12/10/32a Firmware issue),
Its not good business practice to change your products
Firmware that in fact reduces the capabilities of what the cdrw will do.
I am the unfortunate Owner of a Plextor 12/10/32a Firmware 1.08
and in my opinion its not worth half the money it cost me.
When I approached Plextor Service in Australia on my issue of upgrading my cdrw at my expense to a newer model that will in fact copy sd2 cd’s as i thought my 12/10/32a would (not knowing about there Firmware issues)
there answer below was to say the least Perplexing:
Thank you for your e-mail Mr *****
After consulting with Plextor I was advised that Plextor do not support Safedisk2 copying. Might I add that Plextor is not the only manufacturer that doesn’t. The drives are built for reliable and precise usage.
Whilst the Plextor drive doesn’t support the abovementioned procedure, you have purchased one of the best drives on the market that you can use for copying unprotected Media and games.
And as far as Plextor Upgrading 1 of there drives at my expense here was there answer:
In regards to exchanging your drive, I’m afraid we can not help you there either as the drive has been discontinued since July.
I wish we could offer you more but in this instance we’re unable.
I feel they were unwilling to help one of there loyal
I also feel there explaination is not good enough considering the Plextor 12/10/32a is still listed on there products page & I have still seen it in shops for sale.
So this is 1 customer they have lost for good
Once bitten twice shy, and to add to there customer support issue I have with them since I gave them my honest opinion about there policy (it was kept civil),
they have not replied to any of my e-mails.
So from this point on I will post this message everywhere & let there future customers make up ther own minds.
:Z :Z :Z