I purchased a Lite-on 40x12x48 CDRW, and installed it to my Dell Dimension 4100(P933 Memory-384M Win98sed). There was no problem for me to install it, and the cdrw drive was shown when I login to windows. However, whatever kind of CD(data, music, cdr cdrw) I put into it to read, it could not read anything at all. The cdrw indication light showed that it was searching data, but after about 10 second nothing happen.
I called Dell customer service today, the person who helped me said that the Lite-on 40x12x48 CDRW is not compatible to my Dell Dimension 4100 system. Is it true? or it is just the malfuntion of the CDRW I received?
If it is not compatible problem, I am going to place an order for a new Lite-on CDRW. Pleae help! Thank you!