LightScribe Problem

I just got a new PC with a HP DVD 740i. When I try to burn a label using Nero, it either gets a read error or just says waiting. I’m using the only LightScribe disc I have (it came with the PC), It looks fine. I had to reformat the hard drive, and I don’t know if I need any drivers for the DVD burner. All other burning works fine, I just can’t get the LightScribe to work.

Might sound like a dumb questions, but you are using lightscribe dvd’s aren’t you?

I’m using a LightScribe CD-R.

There is another post somewhere in this forum with a user having problems with his hp lightscribe drive. A little different problem, yet still a problem. Do a search on lightscribe in this forum, and see what turns up. Maybe this particular drive is buggy…

Be sure to update your firmware and software before trying to use lightscribe. This may be the problem. HTH:)

Depends on what you mean by “reformat the hard drive”. If you truly reformatted and installed everything from scratch, then yes you may need to install the lightscribe “burn engine” available at the HP support site.

If you “restored” your hard drive from an image file on a hidden partion as mfg’s like HP and Dell typically use, then the files should be there, might not hurt to update them anyway though.

Yes, I reformatted and installed everything from scratch. The “hidden partion” is gone…long story. I can not find the lightscribe “burn engine” on the HP website for the model I have (HP dvd740i DVD Writer). Can someone help.

Looks like the “740’s” are too new too have made their support pages yet, I would try the software on the older 640i page here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?lc=en&lang=en&cc=us&y=0&x=0&dlc=en&product=455746&os=228

I don’t believe the model # matters for the print engine software.

Another possibility:

http://www.surething.com/ST/Category.asp?CatCode=LIGHTSCRIBE_SUPPORT

Good Luck :slight_smile:

It still does not work. :sad:

What does device manager see this drive as?

Have you tried a different labeling program?

15-day trial:
http://www.surething.com/ST/Category.asp?CatCode=DOWNLOADS

The 740 page has been up for a couple weeks:

http://h10025.www1.hp.com/ewfrf/wc/document?dlc=en&lc=en&product=502021&lang=en&cc=us&docname=c00457492

That’s a good info page, I should have been more specific in that there appears to be no listing for the 740’s on the driver & software support page. I did find this link with some Nero Express info that may be helpful.

http://h10025.www1.hp.com/ewfrf/wc/documentIndex?dlc=en&lc=en&product=502021&lang=en&cc=us&#

Hi, here a reply from The Netherlands in Europe. I had the same problem with Lightscribe, but I have the answer.
First you have to go to the Event Viewer. In the Application Log you see the following error of LightSrcibe Service:

Win32 Error : Function: [HurricaneClientProxy::OpenCDROMDevice] Error opening class device \.\CDROM0 returned Win32 Error: 5 Description: Access is denied.

You can solve this problem as follows:

Choose Start > Run. Type “regedit” in the Open text box and then click OK.

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms

Change the valuation of 1 in 0

That’s it and LightScribe will work!