LightScribe problem, not recognized disc

CD, DVD and (Ultra HD) Blu-ray Writers Disc Printing and Labeling
#1

Hi

My recorder is Lg-H20L firmware 1.01, I use Nero 7.5.02 and LightScribe drivers ver. 1.4.109.1

When I print the lightscribe label in nero cover designer show error
“LightScribe disc information encoded in the middle of the disc could not be read. Please ensure that the disc is a LightScribe disc…”

Also SureThing show error
“The disc in the LightScribe is not recognized. Please ensure that the disc is a LightScribe disc”

I put cd’s upsidedown and I use IMATION CD-R Lightscribe

When I put cd, drive read about few second and then nothing hapening.

Please help me :bow:
i have to apologize for my bad english :doh:

#2

Welcome to CDF, Lyssy! :slight_smile:

Hmmm. According to www.LightScribe.com, there could be a number of reasons for this.

POSSIBLE CAUSE: Dirt, smudges, or scratches on disc; The center pinwheel feature of the disc contains timing functions as well as identification “bar code” information that the drive must be able to “read”.

POSSIBLE SOLUTIONS:
Wipe both the label and data sides of the LightScribe disc with a water-damped soft cloth, especially the pinwheel features at the center of the disc.
Retry using the same disc. Sometimes recognition errors are recoverable with subsequent tries.

POSSIBLE CAUSE: Non LightScribe media inserted.

POSSIBLE SOLUTION: Use only LightScribe media with LightScribe coating on label surface.

POSSIBLE CAUSE: Disc not flipped after data burning. The laser that writes and reads data is used for Lightscribe labeling. The disc must be flipped after burning data to burn a LightScribe label.

POSSIBLE SOLUTION: Make sure the LightScribe disc is data side (shiny) up and label side down before burning a LightScribe label.
POSSIBLE CAUSE: Drive not installed properly.

POSSIBLE SOLUTION: See LightScribe Drive is not detected by my computer or Labeling Application.

POSSIBLE CAUSE: The LightScribe System Software (LSS) needs to be updated.

POSSIBLE SOLUTION: Download and install the latest LSS update. This is available from your hardware and software provider. A universal version is also available through this web site.
POSSIBLE CAUSE: Your labeling software needs to be updated.

POSSIBLE SOLUTION: Check with the vendor of your labeling software for updates.

POSSIBLE CAUSE: Your drive’s firmware needs to be updated.

POSSIBLE SOLUTION: Check with your drive’s manufacturer for possible firmware updates.

POSSIBLE CAUSE: Defective Media.

POSSIBLE SOLUTION: If several pieces of media from the same package are not recognized, and none of the preceding possible solutions have corrected the problem, this may indicate a quality problem with the media. Please contact the media manufacturer for support or exchange at your local retailer.

POSSIBLE CAUSE: Defective Drive.

POSSIBLE SOLUTION: If all media from the same package are not recognized, and all hardware installation troubleshooting solutions have been checked this may indicate a defective drive. Please contact your hardware manufacture for more detailed support and a possible warranty replacement.

Quite a few things to look at there, although I see you have the latest version of the LS drivers.

I’d take a wild guess it’s the media. You might want to try some Verbatim or HP Lightscribe discs. :slight_smile:

#3

Thanx for your help Arachne
but I read this on lightscribe.com before I wrote here. And nothing help. Tommorow I will try with other lightscribe disk like Verbatim, maybe you have right and cd is bad. This is my firtst lightscribe disc and I don’t know what is wrong I hope so that recorder is OK.

Regards

#4

Doh! I’ll bet it is the media, though…buy some Verbatim, and even if you have to exchange the drive for a new one, it’ll work with that :slight_smile:

#5

Who manufactured the disc?
Moser Baer, CMC, MCC?

#6

Imation

#7

If you put one of the Imation discs in your drive, download and run CD-DVD Speed, you will find the MID info under the “Disc Info” tab.

Can you post this information? Thanks. :slight_smile:

#8

Nero CD-DVD Speed: Disc Info
Basic Information
Disc type: : CD-ROM
Capacity: : 67:44.46
: 595 MB
: 624324608 bytes
Extended Information
Tracks : 1 (0 audio, 1 data)
Sessions : 1

#9

But in Nero info tool:

Manufacturer ID: n/a

#10

No, no :slight_smile: , we’ll need the Manufacturer and MID code.

#11

Yes, that might explain why the disc isn’t supported for LightScribe. Here’s a screenshot of a Verbatim LightScribe CD. I’m afraid you’ll have to buy some other discs for LS to work.

verblscd.png649×538 19 KB

#12

1.JPG636×529 35.9 KB

#13

Can you try this with an empty CD (if you have one)?

#14

Yes you have right, I put sony DVD-RW, and all info is there. I’ll try with other Lightscribe disc

Thanks for help:)

#15

Yes, burning the CD already changed its status to CD-ROM and therefor it’s not showing the same information as it would when being an empty CD-R.

I suppose/hope this is the only Imation disc that you have bought, so try to find a Verbatim as this brand is supported very well by most hard- and software.

#16

Yes this is the only Imation disc that I have bought. Tommorow I will buy Verbatim or HP disc.

#17

Let us know if it works, please. :slight_smile:

#18

Good idea :slight_smile:

Thanks, Cressida :wink:

#19

A burned CD-R wouldn’t normally show up as a CD-ROM in Nero CD-DVD Speed in my experience.

@Lyssy, do you have any sort of virtual CD/DVD drive emulator software installed like Alcohol 120% or Daemon Tools? Do you have the option “Ignore Media Type” enabled?
The name can be different in other CD/DVD drive emulators, e.g. Hide ATIP, Hide CD-R media etc.

If you do have such software installed and that option enabled, try disabling it and see if Nero CD-DVD Speed shows a CD-R instead of a CD-ROM, and then see if LightScribe labeling works.

#20

You’re right :flower: , wrong assumption on my part. Lyssy’s screenshot looks like it’s from a pressed CD :confused: .