Hi all, I was wondering if anyone would mind providing a little bit of expert help to a newbie.
i am trying to burn a lightscribe label on an LiteOn SHW-16H5S but everytime I try, I receive a “print process failure”. I am using Nero’s label cover designer supplied with the drive.
It was worked in the past but i I have not used it for several months. Now it fails everytime (although the time of the failure varies but is normally around 5 mins - just enough to mess up the disc!!).
I have read about firmware upgrades, but here is the second problem. When I use Lite-on’s firmware upgrade, it does not detect the drive.
I am using an XPS Gen2 laptop with the drive housed in an external casing, linked by USB 2.
Does anyone know what I can do? Is there a buffer somewhere that is too small? Do I need some more firmware (I would tell you what I have but I am too much of an idiot to know where to look )
Really appreciate you help