When I put a Dvd in the drive it always reads it and I can go in through explorer and view all of the files but when I try and play it does freeze. I'm not sure what version of powerdvd i have. I tried using dvdshrink to pull it off the dvd and dvdshrink gives me the error: Copy Protection Error - The read failed because the sector is encrypted. And I am running anydvd 184.108.40.206. I also recieved a similar message with dvd decrypter.