LG H62L runtime error when labeling cd

vbimport

#1

I recently purchased an LG H62L and installed it. It will burn cd’s and dvd’s but when I try and label a disc it comes up with a runtime error that says:

"Runtime Error!

Program:…gram Files\Common Files\Lightscribe\LSPrintingDialog.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application’s support team for more information."

I have installed the latest lightscribe system software from the lightscribe sight and I am trying to label the disc in the Lightscribe Template Labeler.

Any help would be greatly appreciated!


#2

I just tried labeling a cd with Surething and it came back with a communication error. Any suggestions?


#3

Welcome to CDF’s:

Do you have versions 1.12.37.1? If so run the Diagnostic Utility and see what it says.


#4

[quote=Bob;2057532]Welcome to CDF’s:

Do you have versions 1.12.37.1? If so run the Diagnostic Utility and see what it says.[/quote]

Thanks for the reply. Yes I am running version 1.12.37.1. When I run the Diagnostic utility it says.

LSS Version: 1.12.37.1
Status: Ok
Scan Complete - no Lightscribe configuration problems found.
Drive: HL-DT-ST DVDRAM GSA-H62L DL00 142 (D: )
Media Imaging Parameter: 120

It says that everything is running fine but obviously something in causing it to get the error. Any help is appreciated