LG GSA-H55N: Inserting media causes PC to shutdown

vbimport

#1

[qanda]This thread is about the LG GSA-H55N. Click here to see full specs[/qanda]When I load a CD or DVD, the system immediately shuts down. I have to disconnect the power for a few minutes to get the computer to reboot.
Can someone help a novice, please?


#2

It would seam that your burner is not installed properly.
Go to Windows manager and under Devices see if there is a question mark around your drive.
Is this a new drive, just installed?
Also are the jumpers correctly set for cable? Are you using 80 wire cable?
Are more devices on the same cable?


#3

nevermind… already answered


#4

Also, how old is your system? Did it come pre-built by a big brand [Dell, HP, etc], or is it self-built?

Is the drive new, or old? Any recent events that may have caused this phenomenon to begin?


#5

The PC is self built. The jumpers are correct. There is no question mark against the drive in Device manager, I have checked the driver and it says it is OK. There are no more devices on the same cable.
Thanks for your answers but I am still no further forward.


#6

Did you install any software, like Alcohol or similar recently?
When did this started to happen?
What OS are you running?


#7

Windows xp home. I have not installed any new software relating to CD/DVD lately


#8

What make and model of power supply do you have, and what are your other system components [motherboard, video card, etc]?