I recently installed a brand new LG GGW-H20L from newegg.com. The problem I am having with it is I am unable to burn BD-R discs with its packaged CyberLink Power2Go 5 software.
As soon as the software attempts to write to disc, the operation immediately cancels and produces this error log:
CDKey : ******************* OS Version : Microsoft Windows XP Professional Service Pack 3 E:\Program Files\CyberLink\Power2Go\Power2Go.exe : Version 5.50.3209 CBS.dll : Version 7.7.2003 ================================================================== Total physical memory : 2047MB (2097151KB) Free physical memory : 2047MB (2097151KB) Memory load : 25 percent Number of CPU : 2 CPU Name : AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ CPU Speed : 2598 MHz ================================================================== 17.5.2009 Task Type : Data Disc 14:51:56, File(cl_DVDData.cpp), Line(191) -> Begin burning process Current drive: <D: HL-DT-ST BD-RE GGW-H20L YL03> Current writing speed(x): 2.0 ====== Disc Info ======= Disc Type: BD-R Sequential Recording Disc Status: Blank, Appendable Num. of Sessions: 1 Num. of Tracks: 1 Disc Capacity: 12219392LBs Free Size: 12219392LBs Used Size: 0LBs ======================== Burn option: w/ buffer underrun protection Burn option: w/o simulation Burn option: w/o close disc Burn option: w/ verify disc FS type: ISO9660_JOLIET Burn mode: PACKET_INC 14:51:56, file(cl_DVDData.cpp), line(3056) -> Begin new track: 1 14:51:56, file(cl_DVDData.cpp), line(3087) -> Write data CDVDData: BurnDiscFunc: Error, hr = 4278389760 Last write LBA: 64 14:51:57, file(cl_DVDData.cpp), line(3227) -> End new track 14:51:57, File(cl_DVDData.cpp), Line(305) -> Burning Fail, ErrCode: 0xeb020b88 ================================================================== Error Code : 0xeb020b88
I’ve tried burning several different projects of varying numbers of files and varying sizes of files, but none of that makes any difference.
The first thing I did was search CyberLink’s website for answers on the software side of things, and I found this page that basically claims it’s a hardware issue.
So I’m at a loss as to what to try next.
Here are a few more things I can tell you that may or may not be relevant in troubleshooting my issue:
- I’m not positive my LG GGW-H20L is bad because it was able to write a DVD+R data disc without any hassles or hiccups
- The brand of BD-R disc I’ve attempted to write with is Sony
- I have a copy of Nero burning software installed on my machine, but it’s out-of-date and does not include BD burning options
- My current firmware version is YL03 which I just downloaded and installed from LG’s web site
If anyone has any ideas or suggestions, I’ll be most grateful. I would hate to have to return this drive if at all possible, but if I can’t use it for what I originally purchased it for, I’m afraid I’ll have to do just that.