LG GGW-H20L Having trouble getting it recognised

[qanda]This question is published in the hardware section for the LG GGW-H20L. Click here to view full specs.[/qanda]Having a bit of trouble getting the LG GGW-H20L to be recognised by my video editing program movieplus 5. When I come to burn a standard DVD the program does not recognise the that the device is there. I am awaiting response from Serif, but in meantime has anyone had a similar problem?  Mick

If all other programs and Explorer/Device Manager recognize your GGW-H20L, then the problem is within MoviePlus 5.

Please update us if you hear back from Serif. Thanks!

Serif did reply to my query but could offer no solution. However when I bought a copy of easy media creator 10 for general purpose dvd cd copy work something seemed to kick into place and Movieplus 5 started to recognise the drive. So for ever reason the problem has cleared. The GGW h20l is proving a good unit Michael