My “Compaq presario pc -DVD drive” stopped working by giving a message as “Please insert a disk into Drive” even after I have already inserted the disk !.So I bought a LG- external dvd burner and conected to the same pc using usb .but I now get the message as follows.
“Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Click Troubleshoot to start the troubleshooter for this device.”
LG DVD Burner recognised in Device Manager but has a (!) + doesn’t work.
What should I do? Any help would be highly appreciated.