LG Blu-ray mod# GBW--H20L Will not read or write?

[qanda]This question is published in the hardware section for the LG GBW-H20L. Click here to view full specs.[/qanda]I purchased this unit a few weeks ago at Frys Electronics a few weeks ago in my new windows PC. It only will read a standard dvd and not Blu-ray, I’am really bum out, I’AM using the panasonic brand Blu ray disc. is it a combatability issue? or something else? Really at a loss, Need help!  Greatly appreciated!  Ron Tomlin

What software do you use to read? Are you reading Blu-ray movies or are you reading data?