Here is a copy of their 1st response, I have not yet heard back. Since I had already flahed my drive with the hacked FW I couldnt use smartburn so I sent them the media code with DVD Identifier.
Thank you for contacting LITEON Optical Drive support.
Could you please tell us more detailed information of the media for
The attached file was the SmartBurn.exe.It could check the media.
Please execute it and send the result in JPG format to us.
Would any further information, please kindly visit LiteON IT Corp official
web site - www.liteonit.com
If you reply do please include all previous emails.thank you very much!
Customer Service Division
Lite-On IT Corp. www.liteonit.com
Email : ODD_SUPPORT@LITEONIT.COM
■ Issue From :E-Mail Service ■
■ Issue DateTime is :2005/3/26 下午 03:13:12 ■
Many of the new blank DVD`s are not supported.
It has been over 6 months since your last Firmware release for this
drive. I need one to burn MXL RG03.
Please advise when will be the next firmware release for this drive.