Laptop Repair Advice Needed

Computer Hardware
#1

Hi, I need to replace the motherboard on my HP DV4000.

HP’s support is trying to tell me that the part I need includes everything but the HD, DVD burner, memory, LCD, and battery. There’s of course a huge price difference between just the board and the case minus the guts.

Is this common, or are they just trying to upsell?

Thanks

#2

Usually they only replace the mobo and other parts, checking is inapprpriate compared to the money it needs.