Hi, I am new to this and laptops.
I have just bought a secondhand Systemax laptop. When I put a cd or dvd in the drive it spun round but nothing happened and when I checked in “my computer” the drive wasnt there. I was told this had happened before and if I opened the drawer and pulled on the the edges the whole drive would come out then push back in and restart the laptop. I did this and the dvd rw drive appeared in my computer and was working fine. That is until I moved the laptop, the drive disappeared again. The drive model no. is “GMA-4080B(ARW0)” by Hitachi.
Is this a software or a hardware problem? does the drive need securing somehow? should I be able to pull the whole drive out just like that?
The laptop is running on windows XP.