Hi! first post on the forums!.. hope maybe someone can help me!
I have an Acer Extensa 7620G on windows vista home premium (34bit) with a DVD RAM drive that’s stopped working! going into “my computer” the drive doesnt seem to be listed, although the light is on and obviously has power. I’ve been uninstalling unused programs this afternoon and since then it’s stopped working, though this shouldnt have affected it. The only one I can think of thats remotely related was “magic ISO”. Either way, there wasn’t a retore point to go back to. In device manager, properites for the drive it says:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click ‘Check for solutions’ to send data about this device to Microsoft and to see if there is a solution available."
… so I click on “check for solutions”… it seems to search for a few seconds and then nothing happens.
I also try updating the driver software… but apparently this is up to date.
Help and support on vista seems to be more trouble than it’s worth so I’m here to ask for help! any ideas? Thanks!