[quote=samlar;2112427]need more info what do you mean wouldn’t start backup or wouldn’t startup. Do you mean that you did not see any lights on the laptop, did not see anything on the screen at all, or windows did not start.
Also did you plug it into ac power.[/quote]
Well when I opened the lid of the laptop, the screen was black and the lights of the sound buttons, etc were a light. So I decided to hold on the power button to turn off as I could not access desktop to turn off safely. When I turned it back on, the lights of the laptop were on as usual but the screen was black and windows did not start up at all. Yes I plugged the laptop into ac power.
[quote=jflan;2112474]To wake it up try AC power as suggested or try removing and then reinstalling the battery.
Works when mine does this.[/quote]
I tried to take out the battery, put it back in and restart the laptop but still its the same stated above.