Laptop cd drive fault

i own a gateway computer and im having a problem using my dvd drive. its called ‘optiarc dvd rw ad-7530a ata’ ive checked the device manager and said there is a ‘code 19’. also i have tried to update the driver but it has came up with the same fault. can you help me please.:sad:

Hi and Welcome!

normally, this should help: http://support.microsoft.com/kb/314060

Michael