JVC Camcorder saving videos

Hello All,

Newbie here and I am hoping you can help me. I had time today to clean my room and found my JVC Everio GZ-MG330 camcorder. I want to save the videos saved there but unfortunately the device is not being detected in my laptop with windows 7 starter. I works fine before when I was using my old laptop in XP. Now, I can’t save it. Any idea on how I can transfer my videos?

Thanks in advance for your help guys!

I don’t know if this will help but it is what I found Googling:

Here is what I had to do. I went to device manager and the IEEE 1394 Bus Host Controllers and selected update driver and asked to see all device drivers for that device in a list. Their were two drivers and one had the word “Legacy” after it so I selected that one. I plugged in the hard drive camcorder and it worked perfectly.

A link to JVC that may help: