and it was up and running in 25 minutes. It was easier than I thought. I did not install the Nero software that came with it. I had seen many negative things about the Nero upgrades, si I used Musicmatch(the full program)that I had been burning with before. As for the ease of installation, I give the burner an A+. After installation it picked up the Musicmatch at the snap of your fingers. Just wanted to thank again all who sent e-mails on their own thoughts about my burner problems, and to tell yo all that I couldn't have done it without you.